Comviva is a global technology company providing digital solutions for telecom and financial services, enabling payments, messaging, and customer engagement worldwide.
Our vendor evaluation involved multiple stakeholders across finance, admin, HR, and accounts, and we thoroughly assessed several leading online platforms and traditional travel management companies. TravelPlus stood out - not just on pricing and inventory depth, but on service quality and responsiveness. The existing clients we spoke with were unanimously positive, and our experience has validated that feedback. With 24x7 support, every booking - across India, APAC, the Middle East, or Europe - gets handled with exceptional speed and accuracy. This confidence enabled us to ramp up our accommodation and overall travel arrangements with TravelPlus.
Comviva, a digital solutions leader with teams operating across multiple regions, manages high-volume business travel with a strong international mix — particularly in Africa, APAC, the Middle East, Europe, and LATAM. Their previous setup with a leading OTA struggled to keep pace with the complexity and scale of accommodation needs. The challenges included:
To address this, Comviva conducted a multi-stakeholder vendor evaluation involving Finance, Admin, HR, and key Account teams. During this process, TravelPlus' enterprise client references became a major deciding factor. Comviva spoke with several existing TravelPlus clients, all of whom highlighted:
These references played a key role in Comviva choosing TravelPlus.
TravelPlus set up a high-efficiency travel desk within Comviva to deliver responsive coordination and rapid sourcing across all their active regions.