Zepto scales its hypergrowth seamlessly with TravelPlus

Zepto is a leading Indian quick-commerce startup delivering groceries and daily essentials in minutes, powered by a dense dark-store network, technology-driven logistics, and urban focus.

Features Zepto loves

  • Unified platform for flights
  • Hotels, buses and trains
  • Relocation travel management
  • Smart duplicate booking detection
  • GST-compliant invoicing
  • Policy-based controls
  • 24x7 human support

Customer Testimonial

As one of India's fastest-growing startups, our travel needs exploded quickly. TravelPlus scaled with us seamlessly from a few dozen bookings monthly to 1500+ bookings across flights, hotels, and relocations. The duplicate detection feature alone has prevented significant cost leakage, and the single-vendor GST invoicing makes our finance team's life much easier. The 24/7 support ensures our teams can book and travel without friction.

Sunil Kumar Panda, Manager II- Admin and Facilities

Situation

Business travel, intercity collaboration, and large-scale employee relocations, travel operations quickly became a core enabler of productivity. From the very early stages, Zepto partnered with TravelPlus to be its centralized corporate travel platform ensuring that scalability and compliance were built in from day one. As the company grew from a few hundred to several thousand employees across multiple cities, TravelPlus scaled in lockstep, keeping the booking experience effortless for travelers and transparent for finance and admin teams.

Solution

A one-stop travel platform with 24x7 concierge support, real-time configurable MIS, and consolidated GST invoicing streamlined the entire process. As a result, booking time reduced by 80%, employee satisfaction improved, reporting became effortless, and the company achieved 100% GST compliance.

  • Real-time policy enforcement at the point of booking.
  • Smart duplicate booking detection to prevent overlaps and waste.
  • Centralized dashboards that give admin and finance teams full visibility.
  • GST-compliant invoicing through a single vendor for all travel types.

Results and Impact

Today, TravelPlus powers Zepto's travel program across all cities and business units, handling everything from daily business trips to complex relocation moves.

  • 100% GST input credit enabled through single-vendor invoicing.
  • Duplicate booking detection prevents unnecessary spending.
  • End-to-end relocation travel management for employees across India.

Why Zepto stays with TravelPlus

  • Unified platform: all travel modes and categories managed in one place.
  • Finance-friendly: single GST-compliant vendor for all travel categories.
  • Cost controls: duplicate detection and policy-based booking prevent leakages.
  • Human support: 24x7 assistance ensures smooth travel every single time.