AB InBev's Indian operations span multiple business units with distribution networks across 15+ states. The travel requirements range from C-suite accommodation in metros to field sales teams in emerging markets — at a volume that made fragmented, multi-vendor hotel booking increasingly difficult to manage, comply with, and report on. TravelPlus standardised AB InBev's corporate hotel travel across India: 25,000+ active handpicked hotels, reseller GST invoicing, real-time financial visibility, and 24/7 human concierge support integrated directly with AB InBev's SAP environment.
AB InBev faced operational friction from fragmented booking across multiple vendors, GST compliance workload from managing individual hotel invoices across states, limited tier-2 coverage in emerging markets, and no real-time oversight of travel spend or policy compliance.
25,000+ active handpicked hotels deployed across AB InBev's full operational geography — premium business hotels in Mumbai, Delhi NCR, Bangalore, and Hyderabad for executive travel; quality business-grade accommodation in tier-2 operational cities for field teams; mid-range options for extended stays. All within configured grade-appropriate policy limits.
TravelPlus issues reseller invoices directly for every booking — handling all hotel GST submission on AB InBev's behalf. GSTIN mapping, HSN codes, ITC eligibility, and interstate tax are processed automatically. AB InBev's finance team receives one clean invoice per booking that integrates directly with SAP — no individual hotel reconciliation, no manual correction follow-ups. Travel expense close dropped from 10 days to 2 days. SAP integration meant expense data flowed into financial systems automatically with correct cost center allocation from the first booking.
Live dashboards with department-wise spend vs. budget, city-wise cost analysis, policy compliance rates by business unit, and booking patterns. Policy controls at the point of booking prevented non-compliant reservations — not flagged in monthly reports after the fact.
Human concierge around the clock — travel requests handled within 30 minutes. For executive travel, field team accommodation issues, and last-minute changes, the 30-minute response time versus the 6–12 hours typical of traditional travel management is operationally significant.
15–20% reduction in overall hotel spend — GST savings through reseller invoicing (~10%), negotiated rates from collective booking volume, and policy compliance improvements eliminating maverick spend. Travel expense close: 10 days → 2 days. Finance team workload from hotel GST reconciliation eliminated. Policy compliance automated across distributed operations — enforced at booking, not checked retrospectively. No platform or implementation fee — returns from the first booking.
Travel expenses mapped automatically to correct cost centers and budget lines. Approval hierarchies configured against AB InBev's actual organisational structure without custom development. Real-time synchronisation — spend appears in financial systems as it occurs.